Resolved -
This incident has been resolved.
Jan 1, 14:15 UTC
Update -
We are continuously monitoring the server transfers, which have now reached 89% completion, to ensure they complete smoothly.
Jan 1, 06:54 UTC
Update -
We are still continuously monitoring the server transfers to ensure they complete smoothly.
Jan 1, 04:32 UTC
Update -
We are maintaining continuous visibility over the server transfers to ensure a successful and stable outcome.
Jan 1, 01:03 UTC
Update -
We are continuously monitoring the server transfers to ensure they complete smoothly.
Dec 31, 22:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Due to critical system issue, we are continuing to migrate customers to a new server. Please note that during the transfer no data will be lost and the website will continue to be accessible. Customers IPs will be changed in this process. For any issues, don't hesitate to reach out to our support team. Thank you for your patience.
Dec 31, 21:16 UTC
Identified -
The issue has been identified, and a fix is being implemented.
Due to critical system issue, we are currently migrating customers to a new server. Please note that during the transfer no data will be lost. Customers IPs will be changed in this process. For any issues, don't hesitate to reach out to our support team. Thank you for your patience.
Dec 31, 20:35 UTC
Monitoring -
Due to critical system issue, we are currently migrating customers to a new server. Please note that during the transfer no data will be lost. Customers IPs will be changed in this process. For any issues, don't hesitate to reach out to our support team. Thank you for your patience.
Dec 31, 18:10 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 31, 17:37 UTC
Investigating -
We are performing an emergency maintenance on server 1681, located in the United States. Websites and hPanel operations could be temporarily inaccessible or might load slower than usual. Our team is currently working to restore normal performance levels. We apologize for any inconvenience caused.
Dec 31, 16:53 UTC