SQL34 server maintenance
Update - We apologize for such a prolonged downtime on mentioned servers. Unfortunately, there were initially undiscovered circumstances, that are now preventing SQL server from going back to a fully working state. We are continuing to resolve this issue with as little further issues as possible and thank You for your patience. We expect to carry out final restoration procedures in the next 8-12 hours and will compensate impacted clients accordingly. Thank You.
Oct 31, 09:56 UTC
Update - Works are still ongoing for UK-67 and UK-68 servers and we expect to get back SQL server to working state in next few hours.
Oct 30, 15:09 UTC
Identified - We have identified the issue with MySQL server and are actively working to restore services back to the working state. We apologize for any inconveniences this downtime might cause.
Oct 30, 09:38 UTC
Investigating - MySQL server 34 is currently under unscheduled maintenance, we are working to identify the issue with dropping connections. Affected servers are UK-67 and UK-68.
Oct 30, 08:28 UTC

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Hostinger infrastructure status

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SG Datacenter Operational
US Datacenter Operational
UK Datacenter Operational
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Hostinger Shared Hosting Degraded Performance
uk-m247-web67.main-hosting.eu Degraded Performance
uk-m247-web68.main-hosting.eu Degraded Performance
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 31, 2020

Unresolved incident: SQL34 server maintenance.

Oct 30, 2020
Some US servers power maintenance
Resolved - This incident has been resolved.
Oct 30, 19:04 UTC
Update - We are continuing to work on a fix for this issue. us-imm-web155.main-hosting.eu is the only affected server left.
Oct 30, 11:38 UTC
Update - We are continuing to work on a fix for this issue.
Oct 30, 11:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 11:24 UTC
Investigating - There is ongoing power maintenance in US data center in order to make up time better for all servers located there. Instances running in this location may experience short downtime or service interruptions of up to 20 minutes. Apologies for the inconveniences and we wish You a pleasant day.
Oct 30, 06:51 UTC
Some of US servers are unreachable
Resolved - This incident has been resolved.
Oct 30, 17:21 UTC
Update - We are continuing to work on a fix for this issue.
Oct 30, 15:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 14:28 UTC
Update - We are continuing to investigate this issue.
Oct 30, 14:21 UTC
Update - We are continuing to investigate this issue.
Oct 30, 13:42 UTC
Investigating - Currently, we are performing unplanned maintenance on some US servers.
Oct 30, 13:33 UTC
Oct 29, 2020

No incidents reported.

Oct 28, 2020
Scheduled LT Datacenter Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 05:00 UTC
Scheduled - We have scheduled a maintenance in Lithuania BNK data-center tomorrow 2020-10-28 04:00-05:00 UTC. Short network outages may occur to all our services in this location for up to 5 minutes in this time frame interval. Apologies for any inconveniences this may cause and thank You for Your understanding.
Oct 27, 15:36 UTC
Oct 27, 2020
Increasing Mail Queues
Resolved - This incident has been resolved.
Oct 27, 19:24 UTC
Investigating - An increasing Mail Queue has been noticed. We are investigating the problem. Clients will experience incoming and outgoing mail delays. We will provide further updates as necessary. Thank You for Your patience.
Oct 27, 18:44 UTC
Increased Mail Queue
Resolved - This incident has been resolved. Apologies for any inconvenience.
Oct 27, 15:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 14:50 UTC
Investigating - An increasing Mail Queue has been noticed. We are investigating the problem. Clients will experience incoming and outgoing mail delays. We will provide further updates as necessary. Thank You for Your patience.
Oct 27, 14:32 UTC
Oct 26, 2020
Hostinger Webmail maintenance
Resolved - This incident has been resolved.
Oct 26, 14:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 14:14 UTC
Investigating - Some users might be experiencing issues while logging-in via Webmail. We have detected the issue and are already working on a solution. Thank You for Your patience
Oct 26, 14:01 UTC
Hostinger websites maintenance
Resolved - This incident has been resolved.
Oct 26, 10:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 09:52 UTC
Investigating - We are currently performing maintenance on main Hostinger websites. Visitors might experience interruptions loading our main websites. We will provide further updates as necessary. Thank You for Your patience.
Oct 26, 09:23 UTC
Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Server Maintenance US SRV-186
Resolved - This incident has been resolved.
Oct 22, 16:36 UTC
Investigating - Currently, we are performing unplanned maintenance on US SRV-186 server. Websites hosted in this server will be unreachable for about 1 hour or less. We will update as soon as the maintenance is completed.
Apologies for any inconveniences
Oct 22, 14:15 UTC
Oct 21, 2020
Elevated hPanel API Errors
Resolved - This incident has been resolved.
Oct 21, 17:34 UTC
Investigating - We're experiencing an elevated amount of API errors and are currently looking into the issue. Most of the actions performed in hPanel might throw errors or load for a longer period of time than usual. We will provide further updates as necessary. Thank You for Your patience.
Oct 21, 14:00 UTC
Some of UK servers are unreachable
Resolved - This incident has been resolved. Thank you for your patience and sorry for the inconvenience caused during this incident.
Oct 21, 15:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 15:42 UTC
Update - The affected equipment is back online and the DC networking technicians are working on getting all the services fully functional.
Oct 21, 15:14 UTC
Identified - The root cause has been identified. According to UK datacenter " issue has been rectified and regular service should resume shortly".
We will keep updating once we get more information.
Oct 21, 14:28 UTC
Investigating - We are currently facing issues with network on some UK servers. Our team investigating.
Oct 21, 13:32 UTC
Network switch/router upgrade in NL data center
Completed - The scheduled maintenance has been completed.
Oct 21, 08:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:06 UTC
Scheduled - We will be upgrading one more network switch/router in NL data center in order to make uptime better for all servers located there. Instances running in this location may experience short downtime or service interruptions of up to 10 minutes starting from UTC 8:00. Websites and some frontend services like File Manager, DNS Zone, webmail login may be affected for the time being. Apologies for inconveniences and we wish You a pleasant day.
Oct 21, 07:57 UTC
Updating Shared Hosting servers
Resolved - We are finished updating all shared servers.
Apologies for any inconveniences.
Oct 21, 07:50 UTC
Identified - We are currently performing the last batch of shared hosting server updates to the latest software version. It could be some short database service interrupts. Thank you for your understanding and patience regarding this matter.
Oct 21, 06:56 UTC
Server Maintenance US SRV-185
Resolved - This incident has been resolved.
Oct 21, 07:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 06:14 UTC
Investigating - Currently, we are performing unplanned maintenance on US SRV-185 server. Websites hosted in this server will be unreachable for about 1 hour or less. We will update as soon as the maintenance is completed.
Apologies for any inconveniences
Oct 21, 02:36 UTC
Oct 20, 2020
Updating Shared Hosting servers
Resolved - This incident has been resolved.
Oct 20, 22:04 UTC
Investigating - We are currently performing shared hosting server updates to the latest software version. It could be some short database service interrupts. Thank you for your understanding and patience regarding this matter.
Oct 20, 04:24 UTC
Oct 19, 2020
Updating Shared Hosting servers
Resolved - This incident has been resolved.
Oct 19, 21:52 UTC
Investigating - We are currently performing shared hosting server updates to latest software version. It could be some short database service interrupts. Thank you for your understanding and patience regarding this matter.
Oct 19, 08:40 UTC
VPSAPI maintenance (Manage VPS Servers)
Resolved - This incident has been resolved.
Oct 19, 01:11 UTC
Identified - We are currently performing planned VPS hosting server updates in small batches. If your VPS server in the LT location throws an error or doesn't load, it will be resolved within 10 minutes.
Thank you for your understanding and patience regarding this matter.
Oct 18, 23:00 UTC
Oct 18, 2020
Increased VPS Task Queue
Resolved - This incident has been resolved.
Oct 18, 18:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 18:36 UTC
Investigating - An increasing VPS task Queue has been noticed. We are investigating the problem. Clients will experience VPS task delays. We will provide further updates as necessary. Thank You for Your patience.
Oct 18, 18:07 UTC
Some UK servers are unreachable
Resolved - This incident has been resolved. We apologize for any inconvenience caused and thank you for your patience.
Oct 18, 12:37 UTC
Update - We have more information from ISP - During the process of rebooting back up when power was restored, ISP router had an error out during the bootup. In order to resolve the issue, ISP had to perform a cold restart on it for it to come back. Appears that when the ISP router rebooted back up, a lot of configuration that was saved and committed for circuits did not apply back to ISP router when it came back online. We expect more updates to follow shortly.

Thank you for your patience.
Oct 18, 10:50 UTC
Update - We have more information from ISP - the power outage at this moment has been fixed but ISP informs that their router still having issues getting UP. They sent field tech to the site to investigate issues with it, we expect more updates to follow shortly.
Oct 18, 08:52 UTC
Update - At this point power outage is still being fixed, we expect more updates to follow shortly.
Oct 18, 05:33 UTC
Update - We have more information from ISP - fiber cut has been fixed, however power is still being restored. We will update once more information becomes available and thank you for your patience.
Oct 17, 22:41 UTC
Update - We have more information from ISP - fiber cut is located and fiber cable splicing is currently in progress, one end is completed. We will update once we have more information available.
Oct 17, 19:50 UTC
Update - We have more information from ISP - they are suspecting a fiber cut and technicians are on site working on solving this issue. Thank You for Your patience.
Oct 17, 16:07 UTC
Update - We got more information from ISP, that they experiencing a large network outage and technicians already on site working to solve this issue.
Oct 17, 10:49 UTC
Identified - Quick update: Issue is with an internet service provider and they are working to solve this asap. We will update as soon as we hear from them. Thank you for your patient.
Oct 17, 09:33 UTC
Investigating - We are currently facing issues with network on some UK servers. Our team investigating.
Oct 17, 07:29 UTC
Oct 17, 2020
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