This incident has been resolved. Thank you for your patience and sorry for the inconvenience caused during this incident.
Posted Oct 21, 2020 - 15:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2020 - 15:42 UTC
Update
The affected equipment is back online and the DC networking technicians are working on getting all the services fully functional.
Posted Oct 21, 2020 - 15:14 UTC
Identified
The root cause has been identified. According to UK datacenter " issue has been rectified and regular service should resume shortly". We will keep updating once we get more information.
Posted Oct 21, 2020 - 14:28 UTC
Investigating
We are currently facing issues with network on some UK servers. Our team investigating.
Posted Oct 21, 2020 - 13:32 UTC
This incident affected: Datacenters (UK Datacenter).