DPD Shipping provider outage in users websites checkouts (Website Builder)

Incident Report for Hostinger

Resolved

This incident has been resolved.
Posted May 16, 2025 - 12:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 16, 2025 - 10:44 UTC

Update

DPD is disabled from checkout. Still waiting for further information from the DPD provider.
Posted May 15, 2025 - 19:02 UTC

Update

We continuing to investigate the issue. DPD provider temporarily disabled from checkout to avoid performance issues with other shipping providers.
Posted May 15, 2025 - 16:45 UTC

Investigating

We are currently investigating the issue and contacting the DPD shipping provider.
Posted May 15, 2025 - 15:01 UTC
This incident affected: Hostinger Website Builder (Ecommerce).