This incident has been resolved. SSL status may be reported incorrectly on the hPanel for a short period of time.
Posted Oct 02, 2021 - 20:56 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2021 - 16:50 UTC
Update
We are still being rate limited for new certificates by our certificate provider. We are working to get it resolved by increasing the limits or adding a second SSL provider. Renewals of existing certificates are not affected. Thank You for Your patience.
Posted Oct 01, 2021 - 06:45 UTC
Update
We are currently being rate limited for new certificates by our certificate provider. We are in contact to try and resolve this issue, but this might take a few days to resolve. Renewals of existing certificates are not affected. Thank You for Your patience.
Posted Sep 29, 2021 - 06:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 28, 2021 - 18:23 UTC
Investigating
You may experience problems installing SSL certificates or see continuous loading on the SSL section. Please note, that no data will be lost and Your websites will not be affected. Thank You for Your patience.