Elevated hPanel API Errors

Incident Report for Hostinger

Resolved

This incident has been resolved.

Posted Feb 15, 2021 - 15:40 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 15, 2021 - 14:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2021 - 14:54 UTC

Update

We are continuing to investigate this issue. Clients might also get error 504 when trying to reach webmail.

Posted Feb 15, 2021 - 13:54 UTC

Investigating

We're experiencing an elevated amount of API errors and are currently looking into the issue. Most of the actions performed in hPanel might throw errors or load for a longer period of time than usual. We will provide further updates as necessary. Thank You for Your patience.

Posted Feb 15, 2021 - 13:28 UTC

This incident affected: Email Hosting services (Hostinger Mail), Core Services (Client Portal, Hostinger hPanel Backend, Hostinger hPanel Frontend), and Datacenters (SG Datacenter).