Third-Party WordPress Plugin Service Degradation Affecting WP Admin Access

Incident Report for Hostinger

Investigating

We are currently investigating an issue affecting WordPress admin panel availability and performance on some websites using the following third-party plugins:

RomeTheme for Elementor (rometheme-for-elementor)
RomeTheme Form (romethemeform)

This issue originates from the third-party vendor infrastructure and is not related to hosting platform availability or server performance.

Temporary workaround:

Log in to hPanel
Navigate to WordPress → Plugins
Deactivate the following plugins:
RomeTheme for Elementor
RomeTheme Form
Retry access to /wp-admin

Deactivating these plugins will not remove website content or configuration data. The plugins can be safely re-enabled once the upstream provider restores service availability.

We are continuing to monitor the situation and will provide updates as additional information becomes available.
Posted May 12, 2026 - 19:45 UTC
This incident affects: Core Services (Hostinger Websites).